Privacy Policy - Optic Boosts

Information We Collect

We may collect information you provide directly, such as name, email address, username, order details, support messages, account information, and links, posts, servers, channels, or pages submitted for services. We may also collect limited technical information through cookies and similar technologies to keep the website working, remember preferences, and prevent fraud or abuse.

How We Use Information

We use information to process orders, provide support, manage accounts, track delivery, prevent fraud and abuse, improve our website and services, send service updates, handle refunds and disputes, complete security reviews, and comply with legal, payment, and safety requirements.

Payments

Payments may be processed by third-party payment providers. Optic Boosts does not store full payment card details unless limited payment information is made available by a provider for order, refund, fraud prevention, or support purposes.

Partners & Service Providers

Some services may be fulfilled by trusted partners, software providers, or third-party systems. We may share only the information needed to process, route, fulfil, support, or review your order. We do not sell personal information to advertisers.

Cookies & Analytics

Optic Boosts may use cookies, analytics tools, pixels, or similar technologies to keep the website working, remember preferences, understand site usage, improve performance, measure marketing, and prevent fraud or abuse.

Email & Communications

We may email you about orders, account activity, support tickets, service updates, security notices, and important policy changes. You may unsubscribe from marketing emails, but important service or account emails may still be sent.

Data Security

We use reasonable safeguards to protect personal information. No website, payment system, or online service is completely secure, so you are responsible for keeping your account login details safe.

Data Retention

We keep information as long as needed to provide services, manage orders, prevent fraud, handle disputes, comply with legal obligations, and operate our business. We may delete or anonymize information when it is no longer needed.

Your Choices

You may contact us to request access, correction, or deletion of your personal information. Some information may need to be kept for order records, fraud prevention, legal compliance, dispute handling, or legitimate business needs.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact

Questions, privacy requests, or concerns may be sent through support.